Genesys Client Consultant
Company: VirtualVocations
Location: Puyallup
Posted on: October 16, 2024
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Job Description:
A company is looking for a Genesys Client Consultant to provide
consulting support for strategic client accounts.
Key Responsibilities:
Provide white glove support for strategic clients
Lead continuous improvement support for the Genesys Cloud
platform
Perform project coordination and provide in-depth analysis of
technical and business issues
Required Qualifications:
1+ year experience in Genesys Cloud CX (Purecloud) technology
Genesys Cloud CX certification is a plus
Knowledge of telephony architecture and Genesys Cloud CX
dependencies
Experience in delivering business operations or customer experience
initiatives
Development experience and/or mindset
Keywords: VirtualVocations, Renton , Genesys Client Consultant, Professions , Puyallup, Washington
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