Software Support Analyst
Company: VirtualVocations
Location: Renton
Posted on: March 25, 2025
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Job Description:
A company is looking for a Software Support Analyst.
Key Responsibilities
Learn technical skills required to resolve customer support
cases/requests
Gain an understanding of product and service datasets, codebases,
and business purposes
Learn to balance and prioritize individual workload across
different types of requests
Required Qualifications
Bachelor's degree in Computer Science, MIS, Information Systems or
engineering fields, or equivalent experience
3-5 years of relevant experience in Software support and/or product
implementation
Minimum 3 years of experience with Microsoft SQL Stack (T-SQL,
SSIS, SSRS)
Experience with ticketing system(s), preferably ServiceNow
Experience with Microsoft Azure and/or Snowflake is a plus
Keywords: VirtualVocations, Renton , Software Support Analyst, IT / Software / Systems , Renton, Washington
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